Privacy Policy
Respect for your privacy is a fundamental value at Mboma Agency. This Privacy Policy is designed to inform you about:
1. Collection and Processing of Personal Information: We consider any data that can identify you, such as your name, age, postal address, email address, location, or IP address, as personal information.
2. Your Rights: Your rights concerning this information.
3. Data Controller: Who is responsible for processing the personal information collected and processed.
4. Data Sharing: Who we may share this information with.
5. Cookies Policy: Our policy regarding cookies usage.
This Privacy Policy complements our General Terms of Use, which can be accessed at https://mboma.agency/
1. COLLECTION OF PERSONAL INFORMATION
We collect the following personal information:
– Last name
– First name
– Email address
– Telephone number
The personal information we gather is collected through the following methods:
– Website registration form
– Order form
– Surveys
We use this information for the following purposes:
– Order tracking
– Providing information/promotional offers
– Generating statistics
– Contacting you
– Managing our website
2. FORMS AND METHODS OF COLLECTION
We collect personal information through the following methods:
– Website registration form
– Order form
– Surveys
3. LOG FILES AND COOKIES
We collect specific information via log files and cookies to process statistics, improve navigation, and enhance our service. This includes:
– IP address
– Operating system
– Pages visited and requests
– Date and time of connection
We utilize this data for:
– Enhanced service and personalized experience
– Creation of personalized user profiles
– Order tracking
While browsing our site, third-party cookies may be stored, primarily by Google. Additionally, social network buttons on our site may result in cookies being placed on your device. These social networks have their own privacy policies and terms of use, which may differ from ours. We encourage you to review their policies.
You can choose to disable cookies by configuring your browser software. However, please note that this may impact your experience on our site.
4. SHARING OF PERSONAL INFORMATION
We do not share personal information collected by the site with any third parties; it is only processed by us.
5. RETENTION PERIOD FOR PERSONAL INFORMATION
We retain all personal information collected for a period of 6 months on our secure computer systems.
6. HOSTING OF PERSONAL INFORMATION
Our website is hosted by Infomaniak, located in Switzerland.
7. RESPONSIBLE FOR THE PROCESSING OF PERSONAL INFORMATION
1. a) The person responsible for processing personal information:
The Marketing department is responsible for processing personal information and can be contacted at:
Email: admin@mbomaworld.com
The person responsible for processing personal information determines the purposes and means of data processing.
1. b) Obligations of the person responsible for processing personal information:
The person responsible for processing personal information undertakes to protect collected data, not to transmit it to third parties without your consent, and to respect the purposes for which the information was collected. In case of rectification or deletion of personal information, you will be notified unless it involves disproportionate formalities, costs, or procedures.
In the event of a breach of data integrity, confidentiality, or security, we will notify you through appropriate means.
8. RIGHT OF OBJECTION AND WITHDRAWAL
You have the right to object to the processing of your personal information by the site (“right of opposition”) and request the removal of your information (“right of withdrawal”). To exercise these rights, please follow the procedure below:
Send an email to the data controller at admin@mbomaworld.com, specifying the nature of your request.
9. RIGHT OF ACCESS, CORRECTION, AND DELETION
You can access, update, modify, or request the deletion of your information by sending an email to the data controller at admin@mbomaworld.com, specifying your request.
If you have an account with us, you can also request the deletion of your personal space by following the same procedure.
10. SECURITY
We maintain a secure environment for your personal information. Our staff is obligated to preserve its confidentiality. To ensure security, we utilize the SSL (Secure Sockets Layer) protocol. While we employ the latest technology to protect your data, no method is entirely risk-free when transmitting information over the Internet.
11. PRIVACY POLICY AMENDMENTS
This privacy policy is available at https://mboma.agency/ and may be updated to comply with current laws. We encourage you to regularly review this policy to stay informed about any changes.
Return Policy
We do not offer refunds or returns for any products or services purchased through Mboma Agency.
For any inquiries or concerns about our privacy practices or return policy, please contact us at:
Email: admin@mbomaworld.com
Last Updated: 09/18/2023